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allinone
Oct 6, 2007, 12:04 PM
I tried to run Google Earth, and it failed.

DirectX 9 fails tests:

Direct3D 8 test results: Failure at step 1 (Loading Direct3D DLL): HRESULT = 0x80004005 (Generic failure)
Direct3D 9 test results: Display driver does not support API (DDI version too low)

The graphic card VIA/S3G UniChrome Pro IGP is on board (motherboard P4M800PRO-M). OS Win2000

Please help.

Curlyben
Oct 6, 2007, 12:37 PM
Time to update your DirectX to 9 :
http://www.softwarepatch.com/windows/directx.html

allinone
Oct 6, 2007, 01:09 PM
Curlyben

This is DirectX 9

Curlyben
Oct 6, 2007, 01:18 PM
Is it the latest 9.0c?

allinone
Oct 6, 2007, 01:56 PM
Yes it's the latest. I downloaded from http://www.softwarepatch.com/windows/directx.html. The tests 8 and 9 still fail.

Curlyben
Oct 6, 2007, 02:04 PM
In that case make sure your system is FULL patched from Windows update.

allinone
Oct 7, 2007, 08:09 PM
The system configured for automated updates. Did you mean DirectX 9?

benn11
Oct 8, 2007, 01:30 AM
Do you have service pack 2 installed?

allinone
Nov 7, 2007, 05:40 PM
benn11

Yes, I have pack 2 and 4