My computer crashed and had to start over. My monitor use to allow me to run Real One Player videos. However now I cannot get the High (16) color.

I have gone to the manufacturer site and downloaded the driver for my monitor. I don't know what is wrong or how to fix.

I have also downloaded Belarc to see what video card I have, however I don't see it listed on the sheet it gives me. It might be listed under a different name and of course I'm looking for 'video card, video adapter' anything that says video.

I have an Everex EXo-8AG4L-A2DH computer with a Samsung Samtron 75E monitor.

Please help as I work from home and transcribe video files, which I cannot do right now.

Thank you in advanace,
ML

Hi there.

This is most likely a graphics driver issue. In order to download the correct drivers you will have to know what brand/model your video card is.

If you remove the casing from your computer, take notes of everything you see with brandnames/model #s, and post them on here so maybe I can help you identify it.

Be aware that if your computer is under a waranty from manufacturer, there is a good chance that taking the casing off will void the waranty.