Okay so my fiance' and I just bought a laptop from bestbuy. It's a Gateway, and all I freakin did was install the stupid windows upgrade like they told me to do and now the stupid sound doesn't work! :mad: Seriously we just bought it the day before yesterday.. it's really irritating! So I am either a complete tard or it has a defect or something.. please let me know what you think because like I said I have no idea what I am doing!
Thanks so much for all your advice!
I really appreciate it!
-Jaimie

You should be able to go to Gateway's support site (http://support.gateway.com), lookup your laptop model and download the latest sound driver from there... you're not a tard.

Also make sure that you downloaded the real new driver or update. Sometimes, if you download an older update or driver, different aspects of your computer could be altered, and if the Gateway Support Site does not work then you should try the Best Buy Support Site (http://www.bestbuy.com/site/olspage.jsp?type=page&entryURLType=&entryURLID=&categoryId=pcmcat90900050003&contentId=1043363603863&id=cat12098).

There is also the tried and true method of making sure your speakers aren't muted. I'm not sure how new you are to computers, but you can easily mute the speakers with a push of a button on a laptop. Please don't think I'm belittling your intelligence, I'm just trying to help.