View Full Version : Can't logg in to my hi5 account?
think_pink
Sep 5, 2007, 04:17 PM
Hi5 asked me to reset my password and I did , but I forgot the password and then I did the forget password thingy and they sent my my old password I can't log in :(
Anyone knows how I can get my password??
Help anyone?
Thanks
benn11
Sep 7, 2007, 06:23 AM
Check out the forgot password policy All you need to do is enter your e-mail and they'll send you your password but you have to answer your question you specified in your profile.
ScottGem
Sep 7, 2007, 06:26 AM
If it sent the old password, the new one may not have registered yet. Try again. Otherwise you need to contact them.
In the future use a password that you (and only you) can easily remember.