kat555lady
Sep 16, 2004, 08:38 PM
Dear Help Desk,
I'm getting ready to do a reformat using the application recovery disk that came with my computer 5 years ago. I didn't get a separate windows 98 disk so I gather its on this disk from HP that came with my computer when I got it. Everything will be the way it was when it came from the factory. I did this before quite some time ago but did something wrong so want to try it again. Everything is so outdated now that I want to find out what I need to do to be able to get back on line after I reformat so I can start all over again with a clean computer that will work right. The last time I discovered that I couldn't install my ISP software without getting some updates first. Trouble is, if I can't install the software and get on line how can I get the updates?? Is it IE6 I need to install before I can install my ISP software and get on line to get the rest of the updates or something else? What's the first thing I do after using this HP Pavilion application recovery Disk?
Please Help
Thanks sincerely,
Kat555lady
I also discovered on looking at my computer... system devices, that all of the drivers are from 1999.
I'm getting ready to do a reformat using the application recovery disk that came with my computer 5 years ago. I didn't get a separate windows 98 disk so I gather its on this disk from HP that came with my computer when I got it. Everything will be the way it was when it came from the factory. I did this before quite some time ago but did something wrong so want to try it again. Everything is so outdated now that I want to find out what I need to do to be able to get back on line after I reformat so I can start all over again with a clean computer that will work right. The last time I discovered that I couldn't install my ISP software without getting some updates first. Trouble is, if I can't install the software and get on line how can I get the updates?? Is it IE6 I need to install before I can install my ISP software and get on line to get the rest of the updates or something else? What's the first thing I do after using this HP Pavilion application recovery Disk?
Please Help
Thanks sincerely,
Kat555lady
I also discovered on looking at my computer... system devices, that all of the drivers are from 1999.