Your supervisor is unclear on the difference between continuous improvement or quality control. She asks you to prepare a memo (please be sure to put this in business e-mail format) explaining the two terms, how they are different, and which is better.

May I call your attention to the guidleines on asking homework questions found here:

https://www.askmehelpdesk.com/finance-accounting/announcement-u-b-read-first-expectations-homework-help-board-b-u.html

We will not do your work for you. We will critique your work and offer suggestions. But you have to do the work.