Hello,
I am looking for FREE telephone ethics for a customer service department.
Ex: how to answer the phone, how to end a phone call, what to avoid...
If you have any information, please let me know

Thank you for your help,
Patrick

Here are some links that look helpful. (http://www.google.com/search?hl=en&q=customer+service+telephone+etiquette+guidelines&btnG=Google+Search)

]Hello,
I am looking for FREE telephone ethics for a customer service department.
Ex: how to answer the phone, how to end a phone call, what to avoid...
If you have any information, please let me know.

Thank you for your help,
Wilma vd Walt

Hello,

I am looking for FREE telephone ethics for a Consultancy department.
Ex: how to answer the phone, how to end a phone call, what to avoid...
If you have any information, please let me know

Thank you for your help,
Jansi