We recently bought a house that was built in 1994. I believe the previous owner did some "improvements" - and none too well, including installing new tile in the bathroom. Here's the problem: The toilet was leaking and then came completely loose, so I called the warranty company who sent out some kid who said that the toilet flange was improperly installed, so the warranty company would not cover it. I asked him for an estimate, and after calling his boss he said it would cost a minimum of $2,000 to repair! Help! He said they had to break up the tile and then jackhammer through the concrete slab, then install new pipe and a new flange. The estimate doesn't include pouring new concrete or putting down any tile, naturally. Does this sound reasonable? Are there any other options?

We recently bought a house that was built in 1994. I believe the previous owner did some "improvements" - and none too well, including installing new tile in the bathroom. Here's the problem: The toilet was leaking and then came completely loose, so I called the warranty company who sent out some kid who said that the toilet flange was improperly installed, so the warranty company would not cover it. I asked him for an estimate, and after calling his boss he said it would cost a minimum of $2,000 to repair! Help! He said they had to break up the tile and then jackhammer through the concrete slab, then install new pipe and a new flange. The estimate doesn't include pouring new concrete or putting down any tile, naturally. Does this sound reasonable? Are there any other options?
Can you upload a photo?

Well - unfortunately, I can't at the moment...

Well - unfortunately, I can't at the moment....

The estimate for busting up the floor and re-doing the trap arm doesn't sound that far fetched, but I'm willing to bet we could come up with a less expensive solution if we could see how the flange in question was installed.

Can you borrow a camera?

I do appreciate your quick response - I will try to borrow one. I actually have someone on his way to give me a second opinion right now - if that doesn't work, I'll upload a photo. Thanks!

Check with the lawyer that did your closing.

Here's a picture:

Here's a picture:

Not a very big one, though. :(

I'm thinking you might be able to use a 'Quick Set (http://shopping.msn.com/prices/shp/?itemId=20628631)' cast iron flange on it.