I was just told the reason my toilet in the basement was not flushing efficiently was because of a craked water pipe. They jack hammered a 2 ft X 1 ft area and replaced the pipe and then poured new concrete. They billed me $1400 to do this. Does this sound right?:confused:

Thanks,

LEMEME

Explain "cracked water pipe"? Water pipe= the pipes that supply hot and cold water to your fixtures. Did you mean drainage pipe?
How was your toilet acting? Backing up on the floor? Not flushing? Flushing but not removing solids? Dide you see the section of pipe they removed? Describe it. How big around was it? How bad was the crack? And the question you should have asked before you let them tear up your floor, "How do you know the pipe's cracked since you can't see under the cement floor?"
The only way for them to know this would be to pull the toilet and run a camera down the drain. Even if a drain line were cracked it wouldn't prevent the flow of the toilets discharge unless it was broken, not cracked, and was blocking passage. Please explain EXACTLY whatyour toilet was doing and why you called them out in the first place. I think you might have got ripped but I need more details. Regards, Tom

You are right.. It was the drainage pipe they said was cracked... They did pull up the toilet and ran a camera down and that's how they saw it was cracked. The toilet was flushing but the majority of the time it did not totally flush... some of the paper was still in the toilet. They said they removed a lot of crap from the pipe using the roto rooter. I did not see the pipe they removed. They did put clean out 2 clean outs in the location they dug since they said the pipe actually Y'd at that point. The layout of this room is there is the toilet and then a 4 ft sink section and then a shower. They jack hammered right next to the shower.

I called them out to see why the toilet was not working well.

Thanks for your help!

LEMEME