I messed up by telling a friend not to put her real birthday on Facebook so she
Put born in 1900. Now she had her computer fixed and everything like it was a
New computer.. a mac... (I'm bad at technical stuff) and she changed her
Password. It was then that Facebook cut her off . Turns out FB cuts off
Birthdates at 1901.

She found she originally put in 1905 She sent them her drivers license (she
Doesn't have a phono on FB, just on her license.

They cut her off and its my fault. I don't know how to help her. Do you?
Is there any customer service for FB. I couldn't find any.

Start over and don't lie so much about such things.
Your DoB is part of the security that they use for recovering accounts after you lock them out..

What do you mean start over?? If she tries to join like a new person
They will have her name and screen, etc.

Start over from the beginning. Entire new account. Many people have the same name.

It isn't easy to start a new account on Facebook these days. You have to find the 'not you?' link or they keep reverting to you.

Start a new account. If she was stupid enough to listen to you and put a birth year of 1900, she should stop listening to your advice. I mean really, at 117 years old she should know better.

To Alty: It seems to me that that your reply was filled with hostility and if that's how you get your reputation, I'd call that inaccurate. Also, what you suggest is
Illegal. Starting a new account won't work because they have your email address
And would consider it two accounts. Also starting over means losing seven years
Of contacts so that solution takes a back seat. I see you're a pet expert. My guess is that you specialize in snakes.

To be blunt, you can't help her, now. This is between her and Fb.

If she 'sent' them her driver's license then she obviously has found their customer service. What have they told her?

Was the year the only thing she changed on her birthdate?

No. When FB first came to be popular she was afraid to give out her name so she used an alias. She long forgot that password. She then wrote and
Explained all this plus sent her passport info and photo and library card
Photo, etc. now she's waiting for a reply.

She creates a new throwaway email account then a new FB account. What is so hard about that?

I am glad I am not on Facebook nor interested in being ;)

To Alty: It seems to me that that your reply was filled with hostility and if that's how you get your reputation, I'd call that inaccurate. Also, what you suggest is
Illegal. Starting a new account won't work because they have your email address
And would consider it two accounts. Also starting over means losing seven years
Of contacts so that solution takes a back seat. I see you're a pet expert. My guess is that you specialize in snakes.

Hostility? No. Humor, yes. But not everyone gets humor. That's okay.

Where did you get the info that having more than one account on FB is illegal? That's simply not true. It may be frowned upon, but a lot of people do it and FB doesn't care. I personally know people with 3 or more accounts on FB. You can have as many accounts as you want. It's very easy actually. Start a gmail account, and then create a new account on FB and tell her contacts to add her to that account. Very simple. Think of a family of people all with the same email address. How do you think they get separate accounts on FB? They start a gmail, or other free email account, and voilà.

There's nothing she can do to convince them to reinstate the old account. She's tried, they've refused. So she can either give up on FB, or do what has been suggested and start a new accouont.

Never had any interest in snakes. I do have friends that have them, but I'd never be able to own a pet that needs to eat other animals to stay alive. Just not my thing.

To Alty: It seems to me that that your reply was filled with hostility and if that's how you get your reputation, I'd call that inaccurate. Also, what you suggest is
Illegal. Starting a new account won't work because they have your email address
And would consider it two accounts. Also starting over means losing seven years
Of contacts so that solution takes a back seat. I see you're a pet expert. My guess is that you specialize in snakes.. Rude much?

Having multiple FB accounts is not illegal. In fact I have 3. One for my work, another to keep in touch with family overseas, and a third just for fun. In time she will reconnect with her contacts.

After sending them her passport photo, other photo ID and license and the
Full story they re-instated her.

I would never send such personal information. Guess we'll see how this plays out soon enough.

I wish your friend luck. This is way too much information to send to any unsecure source. She needs now to watch everything she has so identity theft doesn't occur.

She needs to check her credit frequently.

From one bad decision to another. Sending personal info like this is even a worse idea than making your birth date 1900. I hope this doesn't come back to bite her in the butt.

I'm very happy for you, usually Facebook is not helpful at all and will not even communicate with you.

as to multiple accounts, you can create as many as you want using webmail like outlook, gmail and Yahoo alternate email addresses.

I have many, 1 for friends and family, 1 fore work, one for free expression without backlash i.e. a Facebook where I can be completely, brutally honest without offending my friends, 1 for sexy fun with the ladies, etc

When you have these accounts don't you have to fill in your name,
Address, birthdate, etc. If you put a phony name, how will your
Friends find you?

My name is the same for all accounts. You don't have to give your address. You can give any birthdate you want, as you so well know.

All you need is a different email address for each account. The rest can be all the same, but never, NEVER, give your address, driver license, social security number, etc.

I have a fake first name on Facebook. My friends know how to find me.
Facebook, like any social site, is not a place to expect any privacy. Facebook isn't going to sell or do anything awful with your private info, but there are countless apps, like all those quizzes, that are NOT Facebook, and the second you use one, you are giving them ALL of what is in your profile!

I told you above that she has to find the 'not you?' link at login, in order to start a new account on her own computer, but you chose to ignore that. Hey, doesn't bother me.