jljl
Dec 7, 2016, 12:41 AM
I live in a condo unit in a high-rise concrete building. Three weeks ago the water pipe in my neighboring unit leaked and there were water puddles in one of my bedrooms. The pipes were fixed, and my insurance company dried the area and replaced the hardwood flooring in the room.
Two days ago when I was cleaning up a closet in the adjacent bedroom, I noticed tiny bits of water droplets on the floor inside the closet, and the hardwood floor boards in the closet were warped. I wiped it with a towel, and no water droplets appeared again for the past 2 days. I called my insurance company and they said that it's got to be a new/separate problem because there's no way I would be able to see water droplets three weeks after the leak was fixed.
My question is, is it possible that the hardwood floor boards in the closet were warped due to the incident 3 weeks ago, and now a new problem occurred and caused the water droplets? I am trying to get them to fix the hardwood floor boards in the closet under the same claim. No examination in this bedroom had been performed after the water leak incident so I don't know if the hardwood floor boards were warped at that time. My insurance company is trying to dismiss the possibility that it is the same claim solely on the observation of the water droplets on the floor in the closet, but I think they should give me the benefit of the doubt.
It's a 20 year old building and no one has access to the piping configurations. Thanks a lot.
Yes I understand that either way I will need to find the cause of the new problem (or confirm that there's no new problem). Our strata council refuses to do anything, and my plumber says he can't figure out the problem without digging up the flooring, which requires permission of our strata council...who doesn't respond. But that's another story.
Two days ago when I was cleaning up a closet in the adjacent bedroom, I noticed tiny bits of water droplets on the floor inside the closet, and the hardwood floor boards in the closet were warped. I wiped it with a towel, and no water droplets appeared again for the past 2 days. I called my insurance company and they said that it's got to be a new/separate problem because there's no way I would be able to see water droplets three weeks after the leak was fixed.
My question is, is it possible that the hardwood floor boards in the closet were warped due to the incident 3 weeks ago, and now a new problem occurred and caused the water droplets? I am trying to get them to fix the hardwood floor boards in the closet under the same claim. No examination in this bedroom had been performed after the water leak incident so I don't know if the hardwood floor boards were warped at that time. My insurance company is trying to dismiss the possibility that it is the same claim solely on the observation of the water droplets on the floor in the closet, but I think they should give me the benefit of the doubt.
It's a 20 year old building and no one has access to the piping configurations. Thanks a lot.
Yes I understand that either way I will need to find the cause of the new problem (or confirm that there's no new problem). Our strata council refuses to do anything, and my plumber says he can't figure out the problem without digging up the flooring, which requires permission of our strata council...who doesn't respond. But that's another story.