Just need some help with what to look for? What to replace ?
Everything functions properly it just looks like the drum is missing a constraining spring or something. I have the front panel removed and am ready to go to work.

Look at this: https://dl.dropboxusercontent.com/u/8010163/Understanding%20automatic%20washer.pdf
https://dl.dropboxusercontent.com/u/8010163/Whirlpool-Kenmore%20washers.zip
You have a broken support that has most likely rusted through.