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phoenix1664
Jun 15, 2013, 01:10 PM
Hey right I have a problem with my alienware m17x where I have just updated the graphics drivers and since then the video controller comes up as not installed properly. I have tried system restores uninstalling all my graphics and reinstalling but nothing works. And I am stuck without it.

cdad
Jun 15, 2013, 01:15 PM
What graphics card is it?

phoenix1664
Jun 15, 2013, 02:25 PM
Its an Nvidia GeForce GTX 560M But that looks fine

cdad
Jun 15, 2013, 03:40 PM
Is there a yellow triangle next to it in control panel hardware? Or where / when are you getting the message as not properly installed ?

phoenix1664
Jun 15, 2013, 04:51 PM
Yes my Video Controller (VGA compatible). Has the triangle next to it but I cannot install

cdad
Jun 15, 2013, 06:17 PM
When you got the drivers for it did you get them from the Nvidia website? Another thing you can try is clicking the driver information for that card in control panel and then select update.

phoenix1664
Jun 15, 2013, 07:10 PM
The drivers have been downloaded via the driver update facility in windows. I have also tried getting them from the manufacturer but still it will not work.

Curlyben
Jun 15, 2013, 10:56 PM
Boot to Safe Mode, run system restore and install the latest Catalyst drivers from nVidia.
They offer a driver scan option here: NVIDIA Driver Downloads - Automatically Detect NVIDIA Products (http://www.nvidia.co.uk/Download/Scan.aspx?lang=en-uk)

cdad
Jun 16, 2013, 04:10 AM
Normally when you install new video drivers for Nvidia it uninstalls the old drivers first. Try what Curlben suggested and get your drivers from that site.

phoenix1664
Jun 16, 2013, 05:15 AM
Yea I have sorted it for some reason the intel hd drivers had gon weird