Bonita Barn
Jun 8, 2013, 09:40 AM
Help! My living room wood floor suddenly warped - a large hump occurred in the middle of the floor, almost overnight. The floor was clean with
No mold. Only a large buckle in the middle. No signs of any other damage or leaking.
I called a large licensed plumber in our area to come check for a leak.
He looked at the floor, then at the water meter and said it wasn't a leak. He took us
To the water meter and showed us how there was no movement in the dials, and said it wasn't a leak. We were stumped. He said it could be condensation under the flooring, since this occurs in slabs this age. We inquired about electronic testing to check for unseen leaks
He said there are pipe/leak detection companies he works with who charge a fee for inspection, but that he did not believe they would find any business here.
He was trying to be helpful. We were astonished at his kindness and the situation.
Based on his conclusion, we contacted a carpenter who agreed it was likely trapped condensation. So we removed a piece of the flooring to allow ventilation.
We researched the subject to properly seal slab flooring to prevent condensation, and even posted an ad locally to find a contractor experienced in this area. We did
Not find one, and were considering if we should replace the floors with tile.
In the meantime, another wooden floor in the house began to show signs of mold,
So we had our contractor pull out the warped LR floor, to allow the drying process to begin. The slab would not dry, in three weeks it became more soaked, and the family room floor began blackening and shadowing.
It was obviously a leak. We called the insurance company, explained the situation,
And they denied coverage because they said we neglected the leak, since the floors in the other room are starting to mold. We are appealing their denial. Insurance asked for a receipt or statement from the plumber who we called.
Now I am asking the plumber for a receipt for his service call, and the plumber emailed us a supposed invoice # , saying that we "called them for a leak detection, but when Tech arrived that we did not want his services"!! And that" he recommended CPL inspection" (pipe detection service). But this is NOT true!
We wrote an email to plumber explaining what happened, and they said, oh,
Sorry, and re-worded the same lie, only this time they added. "No leak was detected. CPL recommended" But the opposite occurred.
#1 If we called them for a leak, why would we deny their leak detection service when they arrived?
#2 If no leak was detected, then what tests did they conduct? That's what I want to show the insurance company! But, they try to say they recommended further underground testing. Which they did not do! If they did, we would have requested further testing!!
We wanted to find a leak if we had one,, that is WHY we called them!
Anybody have any experience with such a debacle?
No mold. Only a large buckle in the middle. No signs of any other damage or leaking.
I called a large licensed plumber in our area to come check for a leak.
He looked at the floor, then at the water meter and said it wasn't a leak. He took us
To the water meter and showed us how there was no movement in the dials, and said it wasn't a leak. We were stumped. He said it could be condensation under the flooring, since this occurs in slabs this age. We inquired about electronic testing to check for unseen leaks
He said there are pipe/leak detection companies he works with who charge a fee for inspection, but that he did not believe they would find any business here.
He was trying to be helpful. We were astonished at his kindness and the situation.
Based on his conclusion, we contacted a carpenter who agreed it was likely trapped condensation. So we removed a piece of the flooring to allow ventilation.
We researched the subject to properly seal slab flooring to prevent condensation, and even posted an ad locally to find a contractor experienced in this area. We did
Not find one, and were considering if we should replace the floors with tile.
In the meantime, another wooden floor in the house began to show signs of mold,
So we had our contractor pull out the warped LR floor, to allow the drying process to begin. The slab would not dry, in three weeks it became more soaked, and the family room floor began blackening and shadowing.
It was obviously a leak. We called the insurance company, explained the situation,
And they denied coverage because they said we neglected the leak, since the floors in the other room are starting to mold. We are appealing their denial. Insurance asked for a receipt or statement from the plumber who we called.
Now I am asking the plumber for a receipt for his service call, and the plumber emailed us a supposed invoice # , saying that we "called them for a leak detection, but when Tech arrived that we did not want his services"!! And that" he recommended CPL inspection" (pipe detection service). But this is NOT true!
We wrote an email to plumber explaining what happened, and they said, oh,
Sorry, and re-worded the same lie, only this time they added. "No leak was detected. CPL recommended" But the opposite occurred.
#1 If we called them for a leak, why would we deny their leak detection service when they arrived?
#2 If no leak was detected, then what tests did they conduct? That's what I want to show the insurance company! But, they try to say they recommended further underground testing. Which they did not do! If they did, we would have requested further testing!!
We wanted to find a leak if we had one,, that is WHY we called them!
Anybody have any experience with such a debacle?