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View Full Version : I cannt open my e mail


noha
Mar 14, 2007, 04:44 AM
I can't open my hotmail inbox after I log onto my e mail it apper to me a white scrren please I need to log onto my e mail quickly and I think that is because the spywares

ANETGames
Mar 14, 2007, 03:50 PM
It's really hard to diagnose problems with barely information given.
I'd suggest downloading AdAware SE, and try AVG Free from Grisoft.
They may be able to fix things for you quickly.

Otherwise, I'm going to need some more information from you, especially specifics.

noha
Mar 14, 2007, 06:10 PM
OK I will make my answer more detailed that when I open my e-mail from Sign In (http://www.hotmail.com) and I enter my password and my e -mail address it sign into my e-mail but the problem here that on the screen nothing appear on it nothing but a white page and so I did not see my e-mail inbox so I really need help. If you have any inquires I will answer it.:confused:

ANETGames
Mar 15, 2007, 06:08 PM
Well, here are some FAQ Fix-Ups.
- Re-Install the mail client
- Re-Install Microsoft Internet Explorer
- Scan your computer for viruses.
If you need an AV Scanner, Id suggest AVG (Grisoft) Free, and AdAware SE Free.
Also, maybe try downloading a program called "HijackThis" and run a scan (Takes less than a few minutes.) And PM me the results. Ill then be able to better understand anything that's hiding in your registry.

Curlyben
Mar 15, 2007, 11:54 PM
A quick and simple thing to try as this is web mail.
Completely clear your inetetnet cache and try again.
Some patience maybe required.