Okay. Here's the scoop:

- Internet won't work on my laptop (WinXP)
- It's connected through a router and the other computers connected to the router work perfectly fine... hence the net's working... but the laptop isn't
- I did a system restore, spyware search and destroy
- My internet provider customer service is a piece of #*)&$#), because they make it clear that it's not their fault and refuse to help.
- It's worked before until two days ago, I didn't install anything major.


Any help offered would be very much appreciated.
:)

You didn't install anything major - OK - anything minor then?
If you are not sure, just go through the "make a new connection" again, after deleting the previous one.

Give this a try:

Click Start-->Run

Type
Cmd
In the box and click OK.

A command prompt window will open. Type

Ipconfig /all

And post the output.