stephelp
Aug 15, 2012, 07:04 PM
My tenant has been nothing but problems and her lease auto renewed 09/01 unless written notice was given. Mention in an email 07/24 that I was sending correspondence via USPS in reference to her lease being up 08/31and for her to keep an eye open for it. This is also when I sent her statement for the month. Email has always been used... for everything besides the actual signing on the lease. Sent her an email on 07/31 stating her lease would not be renewed including the letter (PDF) I mailed to her dated 07/25.
Tenant responded by text on 08/01 (which backs up to my email) acknowledging the receipt of notice and asking to set an appointment to do the walk through on 08/30 and requesting her deposit be returned in 30 days.
She sent me several other emails and text messages on the dates 08/04 & 08/09 in reference to turning in keys, security deposit, etc.
Now... on 08/15 she's saying she not moving out until 30 days after I mail her a letter and its in her possession because I failed to give her written notice. Which ironically she EMAILED me.
I did mail it but w/o proof of receipt. I know... stupid. My question is... can she deny she ever received it when she has made appointments with me for the walk through as well as mentioned giving me keys on a certain date? How should I respond to this? Should I respond to this or get someone else involved?
Tenant responded by text on 08/01 (which backs up to my email) acknowledging the receipt of notice and asking to set an appointment to do the walk through on 08/30 and requesting her deposit be returned in 30 days.
She sent me several other emails and text messages on the dates 08/04 & 08/09 in reference to turning in keys, security deposit, etc.
Now... on 08/15 she's saying she not moving out until 30 days after I mail her a letter and its in her possession because I failed to give her written notice. Which ironically she EMAILED me.
I did mail it but w/o proof of receipt. I know... stupid. My question is... can she deny she ever received it when she has made appointments with me for the walk through as well as mentioned giving me keys on a certain date? How should I respond to this? Should I respond to this or get someone else involved?