I need some help here. I know that some spyware is on my computer, but I've been unable to remove it with any of my methods. Any help would be greatly appreciated. I'm posting my HijackThis logfile to try and help with the remedy. Thanks in advance.

Logfile of HijackThis v1.99.1
Scan saved at 3:09:46 AM, on 3/6/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\PROGRA~1\NETWOR~1\COMMON~1\naPrdMgr.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Linksys Wireless-G PCI Network Adapter with SpeedBooster\WLService.exe
C:\Program Files\Linksys Wireless-G PCI Network Adapter with SpeedBooster\WMP54GSv1_1.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\G oogleToolbarNotifier.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Documents and Settings\Administrator\Desktop\HiJackThis\hijackth is\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search (http://go.microsoft.com/fwlink/?LinkId=54896)
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com (http://go.microsoft.com/fwlink/?LinkId=69157)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = MSN.com (http://go.microsoft.com/fwlink/?LinkId=69157)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Live Search (http://go.microsoft.com/fwlink/?LinkId=54896)
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Live Search (http://go.microsoft.com/fwlink/?LinkId=54896)
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = MSN.com (http://go.microsoft.com/fwlink/?LinkId=69157)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\.. \Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\.. \Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\.. \Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\.. \Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\.. \Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\.. \Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\.. \Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\.. \Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\.. \Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe /startintray
O4 - HKCU\.. \Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\.. \Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\G oogleToolbarNotifier.exe"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/binFrameWork/v10/StagingUI.cab46479.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {37A273C2-5129-11D5-BF37-00A0CCE8754B} (TTestGenXInstallObject) - http://asp.mathxl.com/wizmodules/testgen/installers/TestGenXInstall.cab
O16 - DPF: {4FE89055-5300-469E-AFAD-DEB3181EDE76} (PearsonAsstX Control) - http://asp.mathxl.com/applets/PearsonInstallAsst.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10/ZPAChat.cab32846.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1106041339061
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1158096909513
O16 - DPF: {95D88B35-A521-472B-A182-BB1A98356421} (Pearson Installation Assistant 2) - http://asp.mathxl.com/books/_Players/PearsonInstallAsst2.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab
O16 - DPF: {D77EF652-9A6B-40C8-A4B9-1C0697C6CF41} (TikGames Online Control) - http://download.games.yahoo.com/games/web_games/tikgames/cinematycoon/cinematycoon.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (StadiumProxy Class) - http://zone.msn.com/binframework/v10/StProxy.cab41227.cab
O16 - DPF: {E6D23284-0E9B-417D-A782-03E4487FC947} (Pearson MathXL Player) - http://asp.mathxl.com/books/_Players/MathPlayer.cab
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: WMP54GSSVC - Unknown owner - C:\Program Files\Linksys Wireless-G PCI Network Adapter with SpeedBooster\WLService.exe" "WMP54GSv1_1.exe (file missing)

When was the last time you did some serious system maintenance on your machine ?
Here's my usual C&P for cases like this:


When was the last time you did some serious maintenance on your system ?

System maintenance includes:
Defrag
FULL patching
Virus scanning
Spyware scanning
removal of rubish files

Defrag is an inbuilt function in XP.
Open My Computer > Right click C: > Tools Tab and its there.

To make sure everything is running fine run both anti virus and anti spyware apps in normal AND safe modes. (make sure that they are updated first ! ;)) (AVG (http://free.grisoft.com/doc/1) is good and free AV)
(A couple of good removal tools are Spybot (http://www.safer-networking.org/) and Adaware (http://www.lavasoftusa.com/software/adaware/))

ALso an on line virus and spyware scanner is Trend Housecall (http://housecall.trendmicro.com/)

Just a note; actively running two AV's on one machine can cause problems.
So if you are thinking about it make sure your current one is disabled first.
Same thing applies to online scanners as well.

Removal of junk files is easy with CCleaner (http://www.ccleaner.com) a free app that does exactly what

If all this fails then a repair install may be in order:

Here's (http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/doug92.mspx) the official Micro$oft way of doing it,
and Here's (http://www.geekstogo.com/forum/index.php?showtopic=138) one with screen shots.

Basically this installs windows over the top of your current setup.
So you don't loose any information you already have.

This lot should resolve your issue.

Run your log-file though this reader -- note that its beta HiJackThis! Log auto analyzer V2 (http://hjt.networktechs.com/)

-- Savage

Dear friends:
In my case I had a problem with this file: “wvUmmjkh.dll” so I had to do these things to delete it at all.
1- Download the software “Unlocker” in this link:
Unlocker - Free software downloads and reviews - CNET Download.com (http://www.download.com/Unlocker/3000-2248_4-10493998.html?tag=lst-1&cdlPid=10838644)
2- Restart the computer in Safe Mode (when restart press F8).
3- Once the computer is ready again I went to the directory:
C:\windows\system32\wvUmmjkh.dll and “put the trash can very close” from the file to be deleted, I did it like this because the infected file was linked with the winlogon.exe and the explorer.exe and I had no option as fast as this.
4- Use the “Unlocker” software with the infected file and unlock all the files linked to the virus or spyware. In this moment you have to be very fast and throw the file into the trash basket, if you don't make it fast, the computer is going to restart (in my case, because I was killing to important processes: winlogon.exe and explorer.exe) and you'll miss the chance to make it in one simple try, I think that you have 2 or 3 seconds to do this action.
5- Once you finished deleting the file I had to download another program called “HijackThis”:
Trend Micro HijackThis - Free software downloads and reviews - CNET Download.com (http://www.download.com/Trend-Micro-HijackThis/3000-8022_4-10227353.html?tag=lst-1&cdlPid=10781312)
And began to make a “Do a system scan only” of the disk. When it finished you can see a list of all processes running in your machine, in my case the file “wvUmmjkh.dll” was with an indication of “missing file” so the only thing that I had to do to end all this was to delete the registry who belonged to it, very simply, just check the box and press “fix checked” and the registry will be inmediatly erased.
Just in case, with “HijackThis” you have an option of “Delete on Reboot”, in some cases it works and sometimes not.
My best regards, Milton Martorella.

What makes you feel you have spyware on your computer? What are the symptoms?

Run a free online virus scan (http://securitynewsfromthenet.blogspot.com/2007/03/online-virus-scan.html])and tell us if your computer is virus and spyware free.