We are having a problem airing up our sleep number full size bed... we get
The message E7. We don't have out manual...

We are having a problem airing up our sleep number full size bed...we get
the message E7. We don't have out manual....

Try this...

"Er" is showing on display [bind remote]

A code of "Er" indicates a communication failure between the Firmness Control™ System's base unit and the remote. To fix this issue please follow these steps:

1. Make sure that the Firmness Control™ System is properly connected to your outlet and the power cord is securely connected to the base of the Firmness Control™ System. If the Firmness Control™ System is plugged into a surge protector, make sure it is on. If the outlet is wall-switch controlled, check that it is also on.
2. After verifying your Firmness Control™ System has power, you will need to resynchronize the remote to the base unit. The resynchronization steps must be completed within 60 seconds:
- Unplug the Firmness Control™ System and plug it back in.
- Press any button to "wake up" the remote.

Your Firmness Control™ System should now be free of the ER code; however if this does not solve your issue, please follow these steps:
- Unplug the Firmness Control™ System and plug it back in.
- Press any button to "wake up" the remote.
- Simultaneously press the softer (down) and firmer (up) buttons on the remote. The remote display will count down from 10 to 1, then "--" will appear followed by "C1". After "C1" is displayed, release both buttons.

- Simultaneously press the softer and firmer buttons again and "1C" will appear. Release the buttons and the proper Sleep Number setting will be displayed.
Should the problem persist after completing the above resynchronization procedure, please email or call Customer Service at

Call them directly, and ask for the for Live Prodcut Support/technical department... or email them... email.http://www.sleepnumber.com/eng/aboutUs/redirect.cfm?sectionID=contact/contact.cfm

1-888-411-9263

Regular Hours (central):
Mon. - Fri. 8:00 am - 6:00 pm
Sat.- Sun. -8.30 am - 5:00 pm

Good Luck!