Bowler
May 3, 2012, 09:53 AM
Printer is an HP Officejet Pro 8500a
Operating System is Windows 7 Professional Edition 32 bit
Am trying to install this printer but am having driver conflicting issues.
In addition to the above printer, I also have an Epson 4180 flat bed scanner that is up an running
When installing the installation software for the printer, I end up with an error message stating that there is a problem with the driver and cannot complete installation. Please install full version of software. I have done this several times and get the same issue. I have also tried to install the HP driver from the internet and same problem
When installing the driver, after a bit, the Epson scan screen comes up and I can't proceed any farther. I am suspecting that the Epson driver and the HP drivers are in cahoots and I don't know how to get around this dilema. I have disabled the Epson scanner but still have the same problem. Help please?? Do I need to uninstall the Epson scanner? Don't really want to but will if this is the only way.
Operating System is Windows 7 Professional Edition 32 bit
Am trying to install this printer but am having driver conflicting issues.
In addition to the above printer, I also have an Epson 4180 flat bed scanner that is up an running
When installing the installation software for the printer, I end up with an error message stating that there is a problem with the driver and cannot complete installation. Please install full version of software. I have done this several times and get the same issue. I have also tried to install the HP driver from the internet and same problem
When installing the driver, after a bit, the Epson scan screen comes up and I can't proceed any farther. I am suspecting that the Epson driver and the HP drivers are in cahoots and I don't know how to get around this dilema. I have disabled the Epson scanner but still have the same problem. Help please?? Do I need to uninstall the Epson scanner? Don't really want to but will if this is the only way.