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View Full Version : Video recorded with CyberLink YouCam 5 won't import to Camtasia Studio 7


Larkemett
Feb 21, 2012, 02:23 PM
I recorded a 6 minute video with CyberLink YouCam 5 and then went to edit it using Camtasia Studio 7. I went to import media, then selected the mp4 video, but then I get a pop-up box saying "Unable to create thumbnail image for file (video.mp4). Unable to decode the video stream. This file may not be supported."

What does this mean and how can I fix it? Thanks