mitchsc
Nov 4, 2011, 06:46 AM
HP Pavilion p7-1007c, Windows 7 Home Premium, SP-1, 64 bit
I just installed a CanoScan LiDE 210 scanner. Now whenever I do a scan, I get an empty Notepad file named Sti_Trace.log in the main User Folder. If I delete it, it reappears on the next scan. It doesn't matter where I save the scanned image on the PC, this file still appears in the same place.
Oddly, I installed this same scanner on exactly the same model PC several months ago, and did not have this problem. The PC failed and was exchanged for this brand new one.
My Google searches have yielded no solution, other than it has something to do with the Still Image Monitor, but I can't find much about that either.
Called Canon Tech Support. They said they never heard of this, so it must be my PC, therefore they couldn't help me.
Since I did not have this situation on the previous install on same model PC, I'm hopeful there is some way to use my scanner without this annoying file appearing each time.
Thanks very much...
I just installed a CanoScan LiDE 210 scanner. Now whenever I do a scan, I get an empty Notepad file named Sti_Trace.log in the main User Folder. If I delete it, it reappears on the next scan. It doesn't matter where I save the scanned image on the PC, this file still appears in the same place.
Oddly, I installed this same scanner on exactly the same model PC several months ago, and did not have this problem. The PC failed and was exchanged for this brand new one.
My Google searches have yielded no solution, other than it has something to do with the Still Image Monitor, but I can't find much about that either.
Called Canon Tech Support. They said they never heard of this, so it must be my PC, therefore they couldn't help me.
Since I did not have this situation on the previous install on same model PC, I'm hopeful there is some way to use my scanner without this annoying file appearing each time.
Thanks very much...