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View Full Version : Please help, instead of opening a web page I am prompted to download a html file?


apijade
Jun 22, 2011, 07:05 AM
Hi,
I just bought a brand new laptop, and I have been using it with a mobile broadband connection. Today whilst browsing the internet my connection stopped working, I disconnected and when I tried to reconnect I encountered an RAS error code. Using the trouble shooting instructions, I deleted the mobile device, then plugged it back in and it re-added. After this, I successfully connected to the internet, but when I tried to open my homepage (google) as soon as the page had begun to load, the window closed itself and another opened asking me to download a html file from google.com.au I did so, and opened the file which was just a link to Google, and the whole cycle began to repeat. Please help?

sansamtr
Jun 29, 2011, 01:48 AM
Try to update any new version.. Then switch off your modem then restart again ,after that you just clear cookies ,stop multiple downloads from sites then u check your internet speed from here by use this link http://www.ip-details.com/internet-speed-test/ , if there is a problem again means just contact your service provider...

NeedKarma
Jun 29, 2011, 02:19 AM
It almost seems as though you don't have a file association set up for the .html file extension. I've never seen that before. What operating system are you using?