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heba_hassan
May 4, 2011, 12:00 AM
Dears
My name is Heba
I was know one guy and he make to me my email address , and I got Marred then that guy every time spying me email because he put his email as alternate mail, so the problem is when I changed my password the will press on reset password and he changed the password every time becose he my alternate .
I tried many times to remove it from my alternative list but I cannot becose your hotmail policy should send masge to this guy to confirm it so he will not confirm and he will change my new password .
Please I need your full support .
I want to change the alternate mail but I cannot
I I appreciate your quick action

Thanks a lot

Curlyben
May 4, 2011, 12:16 AM
Which e-mail service are you referring to ?

heba_hassan
May 4, 2011, 01:53 AM
Dear Curlyben
please can I get more clarification ?
my email is : [email protected]
my alternate : [email protected]
the above alternate mail for my x-boyfriend they always reset my password and change it & sending masges for my friends , and I cannot stop him , and I tried to change the alternate to Put ([email protected]) but I cannot becose Hotmail center sent email to ask him if he accepte to removable from my alternative list or not ,
so please if you can help me
thanks a lot in advance

Curlyben
May 4, 2011, 01:58 AM
All of this is dealt with in the account settings under Manage my Account

Either that or simply setup a new account elsewhere

ScottGem
May 4, 2011, 03:43 AM
You can change the alternate account so resets don't get sent to him.

heba_hassan
May 4, 2011, 04:08 AM
Dear Scottgem
I did before 2 days but the same guy they changed my password and sent to me by SMS , please I need solution

Thanks for your care