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View Full Version : Clueless about next step in getting back $ or item


frostybabygurl
Jan 31, 2011, 02:04 PM
OK I'm not even sure if I'm posting in the correct section or not, so I apologize in advance...
I made a purchase online back in early November from a Thai fighting website. It's been 12 weeks since I purchased the items and I still haven't received anything. I've tried contacting the people who run the website, I've emailed them, used their online contact us form and opened help desk tickets about it as well. I haven't heard from them at all. When I went to check the status of my order to see if it had been shipped it went from cleared to no order history. I paid through paypal and contacted them only to have them tell me that after 45 days they can't do anything. I'm at a complete loss as to where I can from here or what I can do. I want to either have the items I paid for or get my money back. Does anyone have any suggestions? The website is own and run right out of Thailand.

AK lawyer
Jan 31, 2011, 02:13 PM
... I paid through paypal and contacted them only to have them tell me that after 45 days they can't do anything. ...

If Paypal can't help you, it appears you are out of luck.

Chalk it up to experience. Next time, don't wait 12 weeks before contacting Paypal.

marcellis
Jan 31, 2011, 02:26 PM
Why don't you pay some one to track these people down. I am sorry

frostybabygurl
Jan 31, 2011, 03:34 PM
I contacted paypal over a month ago, I wiaited because the website sates that it can take up to 6 weeks to make the item, I assumed that paypals 45 day limit didn't apply to that. So based on what you guys are saying... I'm SOL? There's no other recourse to get my money back or get the items? This wasn't some idiot selling off kijiji or something like that, this is a well known website for MMA fighting gear with a huge following. What good would it be to track them down? I have an address, phone, fax etc to contact them, they just never respond.