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View Full Version : How to take a company to court


drego
Oct 27, 2010, 03:58 PM
Hi my Name is Dan,

I had the unfortunate displeasure of being tricked by WAVEE.COM, and their misleading website. They offer you amazing deals if you sign up for their website and have in small caps you are agreeing to pay $179 for the service. I pressed OK once and got a receipt for $179 dollars. Spent another 5 minutes writing an e mail explaining that this was an accidental click to please not charge my card. Sure enough they refused to cancel my “purchase” saying that they have a contract that says the service is un-refundable. Fine contacted my credit card company which was “very helpful”, they when they basically went in wave’s webpage and said “yup there is nothing we can do for you”. So, I got stuck with the service I did not want and 179 dollars more pour.
After talking to their customer service for what seemed the tenth time, I was informed that all I had to do is spend the “credits” they sold me. I went in the website and after clicking 380 times in one of their great deals, I lost my bid and all my credits. Then they told me I could still use the points to buy the item. I paid the difference another 125 dollars in my credit card and bought the item.
That was last week, so far, no tracking number and no answers from their techsupport.
I would like to take this SCAM to court. Can anybody help me please.
Their web page is www.wavee.com.

Alty
Oct 27, 2010, 04:13 PM
I'm not a legal expert, but to me it doesn't seem that you have a case. Here's why.

They didn't hide the fact that there was a fee for their service. Once you agreed to their terms you cannot sue because you didn't read the fine print. You obviously supplied them with your credit card number, otherwise they wouldn't be able to charge your card. By supplying that number you are admitting that you knew there was a charge for this service.

Instead of just leaving the site and count the $179 as a lesson learned, you used the site and spent an additional $125.

If you don't get the item you purchased than you may have some reason to take them to court, but after only one week (unless they guarantee delivery within a certain time frame) you can't state that they're not going to deliver the item you purchased. Most companies offer delivery within 4 - 6 weeks of purchase online.

It doesn't sound like a great site, and it's obvious that they just want you to spend money, but if they have stated all the rules and stated the costs to use the site, than it's a case of buyer beware, in my opinion.

I may be wrong, like I said, I'm not a legal expert, but as a consumer that's how I would view it.

Check back often, a legal expert should be along shortly and be able to offer more legally accurate advice.

excon
Oct 27, 2010, 04:49 PM
Hello d:

If you COULD, I'd sue 'em even if your case is weak.. In small claims, you never can tell what a judge would do.

However, suing them is going to be a problem. They're probably NOT registered as a corporation in your state and they probably don't have offices in your state. So, you have to sue them where the offense took place, or where their offices are. I don't know if you know where that is, and if you do, whether you can afford to travel to THAT jurisdiction on at least two occasions to prosecute your case.

So, you're in a pickel...

excon