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sweetangel
Dec 29, 2006, 07:54 AM
Hi can anybody help me I was bought higrade laptop for christmas bought a wireless network adapter it says that laptop is connected but not receiving or sending packages thanxs in advance

chris051873
Dec 29, 2006, 08:09 AM
Do you have the other equipment needed, such as a wireless router(I recommend linksys) and a high speed internet such as cable modem or dsl??

sweetangel
Dec 29, 2006, 08:12 AM
Hi yes I have a wireless router fast internet as well thanxs

NeedKarma
Dec 29, 2006, 08:15 AM
Try adding the DNS server addresses manually:
Support Center (http://kb.earthlink.net/case.asp?article=187109)

You'll need that info from your ISP.

sweetangel
Dec 29, 2006, 08:18 AM
Hi karma also done that as well it connects no problem from using ethernet lead but wireless says connected its not receiving or sending packages

chris051873
Dec 29, 2006, 08:56 AM
Did you power cycle your modem and router also did you enable wireless security in your router, if so maybe you should disable until you get things going, go to your routers setup page and make sure you are broadcasting your signal,, hope this helps Chris

sweetangel
Dec 29, 2006, 08:58 AM
Hi again chris disbled the security the router is on broadcast

Curlyben
Dec 29, 2006, 09:09 AM
Here's a step by step guide (http://www.microsoft.com/athome/moredone/wirelesssetup.mspx) for wireless setup.

sweetangel
Dec 29, 2006, 09:18 AM
Hi there I haven't that router make the router I have is a belkins f5d7630 that's the router I have all the lapto is saying is its connected I get no packages received or sent ty