Was working fine and then bang! The washer basket is moving like it's out of balance. In the old days I would have suspected the belt. I think it's a 2001 model (kenmore heavy duty stackable). I'd like to fix it myself. Thanks

Model #. Exploded view at www.searspartsdirect.com Sounds like a spring broke. Is the tub out of alignment?

Yes, the tub is out of alignment. Thank you!

What's the full model #. I should then be able to point you where to look.

Lot's of times there are 4 springs at each corner. I suspect one broke or flew off.

Hello! Model #417.92702200. Thank you!

Look to see if items 23, 23A and 24 are missing/broken. Here: http://www.searspartsdirect.com/partsdirect/getSubComp.pd?modelNumber=41792702200&productCategoryId=0152000&brandId=0582&brandDescription=KENMORE&modelName=LAUNDRY-CENTER&diagramPageId=00005&componentDescription=WSHR%20MTR,HOSE&documentId=R0202517&blt=06

Thank you!