Log in

View Full Version : Water refill stopped working on new toilet


Ricka752
Mar 2, 2010, 11:58 AM
My new dual flush toilet was squealing when I pushed the flush button but the toilet has worked fine for about one month since the installation. I thought that I would open the water supply valve a little more to see if that would solve the squealing. I turned the valve one half turn more open and now the toilet will not refill at all. There is no water going into the tank. I have closed and re-opened the valve several times but without success. I have added water to the tank using a bucket and the toilet will flush but still will not refill.
Any suggestions would be appreciated.

ballengerb1
Mar 2, 2010, 12:11 PM
Which type of stop did you have, 1/4 turn or several full truns to open?

Ricka752
Mar 2, 2010, 12:16 PM
I am a novice at this but I think it requires several turns to open the valve fully. I normally
Use 2 to 3 full turns and it works fine. The other toilets in the house are unaffected.

mygirlsdad77
Mar 2, 2010, 04:48 PM
Turn the stop off, disconnect the supply line from the bottom of the toilet, slowly turn the stop back on with supply pointed into a bucket to catch water. If there is good water flow there, then you will need to either clean or replace the fill valve in the toilet.