koda11
Feb 28, 2010, 08:09 PM
Had electric furnace, ducts, and heat pump installed last year. My heat pump is covered in ice and snow. The blades do not run and I think it is only furnace working. I do keep the snow off. Why is all my neighboors units nice and clear and mine is a block of ice? First time been used in winter and unit is only 1 yr. old? What or is there something we are to be doing and just did not know. Do I call the company that put in this unit to check this or is this normal on the new heat pump units?