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skyhi5
Feb 20, 2010, 01:54 PM
I have a Glasier Bay shower head, think it is probably called a "rain head" that has rubber gromets that the water comes out of, I have a few of the groments that have broken and am tryoing to figure out where to get replacement parts! Seems like the showers heads are sold at home depot but their website doesn't show the faucet I have, any idea who to call to get some of these?

afaroo
Feb 20, 2010, 02:31 PM
Glasier Bay parts are carried by Home Depot, I would suggest to rmove the shower haed and take to the Home Depot ask some one and they will help you, good luck.

John

speedball1
Feb 21, 2010, 07:03 AM
Glacier Bay is carried by Home Depot.
Most Glacier Bay faucets are manufactured by Globe Union Industrial Faucet Company of Canada , China, and elsewhere. Their brands, besides Pegasus and Glacier Bay, include Danze and Gerber.

Glacier Bay Faucets and sanitaryware
2455 Paces Ferry Road NW
.Atlanta, Ga. 30339-4024
800-220-3036 or 888-328-2383.


Hope this helps, Tom

secarisma
Mar 15, 2010, 03:47 PM
I bought a Glacier Bay kitchen faucet a few years ago at Home Depot. The Handle just broke and Home depot has almost no parts for these. I did some digging and called a number I was given. Man answered the phone and then asked for my model number. I gave it to him and he told me that many models of Glacier Bay Faucets are LIFETIME GUARANTEE. He is sending me the handle and a complete new spray head, FREE, and said if I have any more trouble, Call him.
This is almost unheard of today, a company that truly honors a Lifetime Guarantee.

Glacier Bay Parts can be reached at (877) 708-0007

Three Cheers for Glacier Bay.

afaroo
Mar 15, 2010, 05:14 PM
Hello Secarisma,

Thanks for sharing the info with us that is great, Moen, Delat and American Standard they are good with the warranty.

John

gaskins.gary
Nov 1, 2010, 12:51 PM
Hi My partsname is Gary, and my problem is finding the right part for 4 glacier bay faucets 102-823 brass finish for hot and cold.

massplumber2008
Nov 1, 2010, 02:24 PM
Hi Gary...

If you call Glacier Bay at 1-877- 708-0007 (as posted above) and e-mail them a picture of the faucets in question or just give them the part number you presented here they will send you the parts for free... ;)

Good luck!

Mark

imthediva
Nov 12, 2010, 03:53 PM
Hello all - The 877-708-0007 number is for a few of the Glacier Bay faucets. Glacier Bay is a brand name owned by Home Depot, but they are made by numerous companies all over the world. The guys @ ATL Services whose number is the 877-708-0007 number are top notch! The only handle the Glacier Bay faucets made in Israel - manufactured by Madgal/cleanFLO faucets.

They deal with the AquaTouch series and the following Glacier Model Numbers: 8184 (Brushed Nickel Pull Down Kitchen Faucet), 8181 (White Pull Down Kitchen Faucet), 8186 Melody Stainless Steel Pull Down Faucet and I believe the model 480 utility faucet. They seem to be selling other faucets on eBay, eCRATER and Amazon.

They do stand by their lifetime warranty and have great tech support.

Just found all of this out this week and figured I'd pass it along.