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campbellsoup24
Nov 9, 2009, 03:21 PM
Have a new Moen kitchen faucet. Just installed it a few weeks ago, worked great, no issues at all. Then suddenly one morning it has very low water pressure? Checked the lines, checked the sprayer even pulled the aerator off the end of it and crawled under the house to make sure there were no leaks? Nothing? Any suggestions? It's a brand new faucet? Doesn't make any weird sounds or anything? All the other faucets work fine and have good pressure?

afaroo
Nov 9, 2009, 04:32 PM
It sounds like you have problem with your faucet, close the hot and cold angle valves under the sink, remove the handle and the cartridge, place a towel on the faucet to catch the water, turn on the hot and cold angle valves for a second or two to flush out and debris out of the faucet, check the hot and cold ports for any dirt if there is any remove it, clean the cartridge, install and check if it is fixed, if not you can return the faucet back to the store for replacement (Warranty) or you can call Moen to send you a new cartridge for free,please tell me the Model number of your faucet, Good Luck.

John

campbellsoup24
Nov 9, 2009, 04:41 PM
It sounds like you have problem with your faucet, close the hot and cold angle valves under the sink, remove the handle and the cartridge, place a towel on the faucet to catch the water, turn on the hot and cold angle valves for a second or two to flush out and debris out of the faucet, check the hot and cold ports for any dirt if there is any remove it, clean the cartridge, install and check if it is fixed, if not you can return the faucet back to the store for replacement (Warranty) or you can call Moen to send you a new cartridge for free,please tell me the Model number of your faucet, Good Luck.

John

Thanks John!

I wish I would have done it that way first! I got it figured out, I ended up taking the whole thing apart first though and pulling the whole faucet from the sink! It had some small rubber pieces stuck in it under the cartridge near where the water enters the spout. All clear and working great now! You hit the nail on the head!

Thanks,

Mike

afaroo
Nov 9, 2009, 04:45 PM
Thanks for your respond and am glad that the issue is resolved, Thanks.

John