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View Full Version : My Honeywell programmable thermostat RTH7400 won't turn off.


Gavin1234
Sep 12, 2009, 09:05 PM
I turn the thermostat to OFF but my a/c outdoor unit keeps running and won't stop. HELP

hvac1000
Sep 13, 2009, 03:30 AM
It is a good possibility that the problem is in the outdoor unit. There is a item called a contactor and it takes a 24 volt signal from your thermostat to activate it but many times the contactor becomes stuck due to a shorting of the power contacts and that causes the outdoor unit to stay running even with the thrmostat turned to the off position. I suggest you kill the power to the outside unit until it is repaired. It looks like these