Does Capitol One have the hardship program?

Yes, hardship if you miss some payments.

Tick

Yes, hardship if you miss some payments.

... what?

A hardship program is established so that you can miss payments, not if you miss some. You have to be enrolled in the program prior to the missed payments and also have to prove the hardship: new child, death in the family, loss of income, etc.

...what?

A hardship program is established so that you can miss payments, not if you miss some. You have to be enrolled in the program prior to the missed payments and also have to prove the hardship: new child, death in the family, loss of income, etc.

Thanks for pointing that out. I actually didn't know there was a 'hardship programme' available from lending institutions, but Capitol One seems to be one the most unforgiving credit card companies on the planet, notwithinstanding their aggressive ad campaign. I don't think I would want one in my wallet.

Tick

Thanks for pointing that out. I actually didnt know there was a 'hardship programme' available from lending institutions, but Capitol One seems to be one the most unforgiving credit card companies on the planet, notwithinstanding their aggressive ad campaign. I dont think I would want one in my wallet.

tick

I used to have one. The only issue I ever had was when they tried to charge me $60/year just to have their card. I called and cancelled it immediately, telling them that was ridiculous because I had 2 other credit cards and neither of them charged me a cent.

I think the OP's best bet would be to call customer service and inquire about it. They can tell him if they have that program or not.

Your not kidding they are difficult. No I have not missed any payments, but am unemployed and they are killing me on the finance charge. Actually thinking about transferring it to a credit card promotion for a short period just to get rid of the finance charge. Maybe juggle it around for awhile

Your not kidding they are difficult. No I have not missed any payments, but am unemployed and they are killing me on the finance charge. Actually thinking about transferring it to a credit card promotion for a short period just to get rid of the finance charge. Maybe juggle it around for awhile

That might be your best alternative. It sounds like you weren't enrolled, missed a payment, and they took advantage of that little part in the contract that says they can nearly double your APR.

Im afraid you're a little wrong on some points. The canadian hardship program at capital one are only for people who are ALREADY behind in their payments. Once they behind a certain amount of months the agent will ask if you would like to apply. The interest rate goes to 0 , your monthly minimum payment is only a small percentage of your complete balance and your credit bureau get updated to an R1 after 60 days. It's a favour that capital one does because they are going out of their way for you so you can make a payment. You're on probation for three months in which you have to call in after every payment. But seeing as you have not been behind it is not available to you. You should check if your card is insured. If so, the insurance will help you while you don't have a job.

And if you miss two payments in 3 years you're kicked out of the program. Really you cannot miss a payment.

Im afraid youre a little wrong on some points. The canadian hardship program at capital one are only for people who are ALREADY behind in their payments. Once they behind a certain amount of months the agent will ask if you would like to apply. The interest rate goes to 0 , your monthly minimum payment is only a small percentage of your complete balance and your credit bureau get updated to an R1 after 60 days. Its a favour that capital one does because they are going out of their way for you so you can make a payment. You're on probation for three months in which you have to call in after every payment. But seeing as you have not been behind it is not available to you. You should check if your card is insured. If so, the insurance will help you while you dont have a job.

While that's good for Canadians... where did you read that the OP is from Canada?

Also, do you have a link you could provide that would outline the difference between USA Capitol One and Canada Capitol One? Very interesting to learn that the company changes policies between countries... I've never heard of that.

I don't think that the policy would change from country unless it is a program set up by the government and I'm not certain if it is. I don't have a link but my job entitles that I know these policies, Canadian that is. If you want to learn about the program you should call Capital one and ask specifically for information on that program.

I don't think that the policy would change from country unless it is a program set up by the government and I'm not certain if it is. I don't have a link but my job entitles that I know these policies, Canadian that is. If you want to learn about the program you should call Capital one and ask specifically for information on that program.

I used to have a Capital One card. They offered me that program. It was nothing like you described it.

How does your job "entitle you" to know Capital One's policies? Are you employed by Capital One?

I am not at liberty to discuss my job position. I am just trying to relay to you what information I know that might answer your question.

I am not at liberty to discuss my job position. I am just trying to relay to you what information I know that might answer your question.

I don't have a question; I know what's going on. You're the one who challenged what was said. Now, your job is suddenly top-secret and you can't talk about what you know.

My experience on this site tells me that you have nothing to substantiate your claims. I also think it's funny that you claim to have this superior knowledge of Capital One's programs but can't tell anyone how you gained this knowledge. Quite funny indeed.

I am not at liberty to discuss my job position. I am just trying to relay to you what information I know that might answer your question.


Hi deep sea, yes this8384 is correct. On this site you must substantiate information when you make claim to know the answer correctly. However, I understand your reticence to divulge your job description, but at the same time, we don't know you and have no way of doing so. Please post a website, or a link that explains your information.

Kindest regards

Tick

For security purposes, I cannot give out anymore information about my job, I have said that if somebody would like to know anything more about this program they will have to call Capital One themselves. There is no website, I realized that which is why I am trying to give the information I know. If anybody is unhappy with the fact that I have given out the information without any website that supports my information, then you can disregard this information and call Capital One yourself.

For security purposes, I cannot give out anymore information about my job, I have said that if somebody would like to know anything more about this program they will have to call Capital One themselves. There is no website, i realized that which is why I am trying to give the information I know. If anybody is unhappy with the fact that I have given out the information without any website that supports my information, then you can disregard this information and call Capital One yourself.

So more or less, your answer is, "I know what I'm talking about and everyone should just take my word for it." Am I reading that correctly?

Yes, I guess she is saying that basically. I have no need to pursue it if she has her own reasons, and in any event, she knows the rules now for future posts.

Tick

Yes, I guess she is saying that basically. I have no need to pursue it if she has her own reasons, and in any event, she knows the rules now for future posts.

tick

So now, we're allowed to post whatever we want without having anything to back up our statements? I didn't realize the board rules changed overnight.

So now, we're allowed to post whatever we want without having anything to back up our statements? I didn't realize the board rules changed overnight.

No, of course I am not implying that. No one can change the rules overnight, but the poster cannot give justification for her own reasons. I think that is enough to let it go.

Tick

OK gave a greenie but couldn't put in all I wanted to... I think I agree with tick on its enough to let it go... Some jobs require you to not release any information no matter if it seems small and unimportant to anyone else... So I understand where the poster is coming from.. I do think , This.. that maybe you should lay off just a little bit your coming on a bit hard..

The poster did give good advice when she said (I think it's a she. Just guessing hope I'm not wrong) "If anybody is unhappy with the fact that I have given out the information without any website that supports my information, then you can disregard this information and call Capital One yourself." calling Capital one Would give the answers required..



Yes there are rules to the forum but at the same time peoples jobs have rules too and it makes no sense to put a job in jepordy (spelling?) because of divulging information they were not allowed to...

The poster did give good advice when she said (i think its a she. just guessing hope im not wrong) "If anybody is unhappy with the fact that I have given out the information without any website that supports my information, then you can disregard this information and call Capital One yourself." calling Capital one Would give the answers required..

Yes there are rules to the forum but at the same time peoples jobs have rules too and it makes no sense to put a job in jepordy (spelling?) because of divulging information they were not allowed to...

I don't like that she gave a random answer, claimed that her job supplied her with the knowledge to provide that answer, then refused to substantiate any of her claims. I'm not asking for her employer's name and address, I'd just like to know how she obtained her knowledge and I don't think that's so out of line.

If her job doesn't allow her to divulge that type of information, then she shouldn't be bringing it up in the first place. I certainly didn't bring up her employment position.

Either way, the thread has gone off-track. The bottom line is that we're all here to help, but we all need to abide by the same rules - don't post that you know the answer if you can't prove it. Even the experts who have been frequenting this site for years still provide links to back up their statements; they don't hide under a confidentiality clause.

I don't like that she gave a random answer, claimed that her job supplied her with the knowledge to provide that answer, then refused to substantiate any of her claims. I'm not asking for her employer's name and address, I'd just like to know how she obtained her knowledge and I don't think that's so out of line.

If her job doesn't allow her to divulge that type of information, then she shouldn't be bringing it up in the first place. I certainly didn't bring up her employment position.

Either way, the thread has gone off-track. The bottom line is that we're all here to help, but we all need to abide by the same rules - don't post that you know the answer if you can't prove it. Even the experts who have been frequenting this site for years still provide links to back up their statements; they don't hide under a confidentiality clause.


But technically asking how they obtained their knowledge is also asking them to divulge company information.. now I honestly don't think your 100% right there... saying don't post something if you can't prove it but if you think about it and read many many threads like I do that its not always factual answers posted here but also opinions and advice.. and technically the poster did give the advice she could.. which was basically if in doubt of my statement contact said company to find out about said question... I've been on this thread for years too you know and I've seen people giving advice but not being allowed to give out what technically classifies as private information in the eyes of a company or persons.
I do agree the thread did go a bit off track but you did come down on her hard. And here at AMHD I always thought that people that did that were in my opinion trolls trying to upset other posters... You didn't have to respond to my comment but you chose to.. she was just trying to be helpful. You seem to be forgetting that confidentiality in your job is above a forum... especially in times like this when your job is your lifeline and losing it would mean the end of the way you live at that time. I think its time we all agree on one thing.. drop the topic and unless anyone has anything to add that would be helpful to the OP don't bother posting to it.


Dear OP sorry if the thread went off topic. Me personally I don't like seeing people come down on people that don't deserve it for trying to be helpful.

Hardship programs aren’t targeting people who’ve maxed out their credit cards and are looking for a way out. Typically, it’s reserved for life events which cause real hardship: unemployment, a divorce, death of a spouse, a death in the family that caused unexpected expenses, a long-term illness, and so on.

For good reasons, credit card companies don’t advertise hardship programs, and you will mainly find information about them in internet financial forums. Yet, with credit card defaults and charge-offs climbing to historic highs, card issuers may be increasingly motivated to work with cardholders in danger of defaulting. Some people report being successful in applying for a hardship program when their credit card company raised the interest rate and monthly minimums on their card, making them unable to pay their monthly credit card payments.

There are potential downsides, however. There is no guarantee that you will be able to negotiate a hardship program. And once your lender finds out that you’re struggling, they could instead decide to lower your credit limit or even close your credit card.

SEE link: Credit Card Help Topics What Is a Credit Card Hardship Program? (http://www.creditcardguide.com/creditcards/credit-cards-general/credit-card-hardship-program/)

And op please also read

Credit Card Hardship Programs | CreditShout (http://creditshout.com/credit-card-hardship-programs-are-they-for-you/)

These may be helpful to you

... especially in times like this when your job is your lifeline and loosing it would mean the end of the way you live at that time. I think its time we all agree on one thing.. drop the topic and unless anyone has anything to add that would be helpful to the OP dont bother posting to it.
l.

You do have an excellentsuggestion bin and thanks for your input. Couldn't give you a greenie on this one apparently because I gave you one the other day !:eek:

Tick