colink
Jul 29, 2009, 08:38 AM
I'm with AOL, when trying to sign on I receive a message saying " The sn master,idx file is missing" Please restore. How is this problem rectified please.
seahwk83
Jul 29, 2009, 04:11 PM
You need to uninstall AOL and reinstall
-Go to control panel, add remove/program and uninstall any AOL software there
-Go to c:\program files\ folder and delete any AOL folders
-Reinstall AOL and install as Already Member
Once reinstalled, all files will be present and will be able to log in now