Log in

View Full Version : Blackberry 8830 loses power underground (in subway)


rvgoodwin
Jun 6, 2009, 08:33 AM
My goddaugter's blackberry 8830 (bought used, sight unseen) loses power and shuts off when she enters the subway, i.e. it loses the signal. Any ideas?

justcurious55
Jun 6, 2009, 08:07 PM
It actually loses power or it loses the signal? If its just losing the signal that's not uncommon in tunnels. I always lose the signal if I'm riding underground.

rvgoodwin
Jun 6, 2009, 10:34 PM
Dear Justcurious55,

She states power, and is pretty technical. I am wondering if the battery is weak, and cannot handle the drain of searching for a signal. I will doublecheck on signal though.

justcurious55
Jun 7, 2009, 10:31 AM
If its actually power, I've never heard of a phone losing power completely just from losing the signal. But I'm not an expert. She might want to take it to her service provider, like a verizon or t-mobile store, whoever she uses. If its just in need of a new battery she'll be able to buy one there. And if its something more than that they should still be able to help her.