Hello,

I need to get to the reset button but I don't even know how to get the top off the outside condenser to get to it. How do you do it? Is it on the side, top, bottom?

Hot in Texas

We need to know the brand name and model number,, most condensors do`t have a reset,, and the ones that do the reset is on the outside ,no need to take any tops ,sides or bottoms off

Have you checked the breaker s? First thing to do

What exactly is your unit doing, or not doing?