HShanko
Sep 19, 2006, 05:27 PM
Our light switch gets quite a workout. It just failed yesterday. :eek:
Came out to use it in the morning and found it 'bottomed out'. That is, apparently the return spring has broken.
I can force the pull chain up about an inch into the bottom ferrule; that's how I measured the slack. But cannot find a way to open up the brass fixture to do any repair.
The light/fan was installed Aug 1998. I sure didn't expect the 30 year warranty item to so soon. The owner's manual seems to be all about installation, but don't find anything on repair. And the phone number, 1-800-223-3306, for customer service is either busy, too late in the day, or??
Any one know about servicing this problem?
Thanks in advance. Harley
Came out to use it in the morning and found it 'bottomed out'. That is, apparently the return spring has broken.
I can force the pull chain up about an inch into the bottom ferrule; that's how I measured the slack. But cannot find a way to open up the brass fixture to do any repair.
The light/fan was installed Aug 1998. I sure didn't expect the 30 year warranty item to so soon. The owner's manual seems to be all about installation, but don't find anything on repair. And the phone number, 1-800-223-3306, for customer service is either busy, too late in the day, or??
Any one know about servicing this problem?
Thanks in advance. Harley