Our AC unit located inside, is dripping water into the drain pan. However the drain pan and bottom of the floor is full of water? Where does this water go, and do we need to call a service tech. The unit seems to be working fine, even though it is over 10yrs old. Im very unfamiliar with the unit and if this is normal? But the bottom drip pan is FULL of water.
Thank you
MMM

The AC makes water by condensation all the time it is running this water drips into the drip pan and it is carried away by a drain pipe or a pump.You have to find where the stoppage is and get it unstopped.

The drain pipe is on the outside of the house, insects had stopped mine up one time. Just get a long wire and rod it out.