Every evening I have to reboot my router around 3 or 4 times, this happens all the time. My internet will just suddenly run slow, web pages won't load and my xbox live ping drops and I don't connect to games. As soon as I reboot it works, please can somebody help its been happening for the last few months and its getting to me, I cannot take anymore thanks guys.

You seem to get these a lot (it sounds like viruses/malware). Are you getting games and apps from P2P sites and getting infected?

Not as far as I know no :( it's so annoying.

Anybody got any other suggestions I just want to get it sorted Thanks.

Every time the internet seems to freeze I get the same error in the event viewer.

Source: Microsoft-Windows-Dhcp-Client
Date: 28/11/2008 17:11:29
Event ID: 1002

The IP address lease 192.168.0.4 for the Network Card with network address xxxxxxxxxxxxxx has been denied by the DHCP server 192.168.0.1 (The DHCP Server sent a DHCPNACK message).

Could this be the problem? What can I do and what does it mean? Thanks.

I also get the same error but the time for the last time it froze was 2 minutes later than this one.

Go to your router settings and make sure DHCP is set to the longest leases possible and that there are enough IP addresses to go around for all your devices on the network.

I had similar problems a few months back... it was my router... I had an old D-Link router bought in 2001 and it was very slow and dropped connections from time to time. I bought a new one this year and my internet is a lot faster now, nearly twice the speed.

I know it's a very non-technical fix but the hardware (or possibly cheap or damaged network cables) can cause this kind of problem.

Right lets try karmas first. How do I access DHCP on my router settings? I cannot see it.

Can anyone help? Please.

Who set up your router originally? That would the person to ask.

How about simply setting a staic address on your computer, hence negating the need to a/ use DHCP and b/ access your router ;)

It was me, but it didn't need that much setting up. How do I go about doing this Ben? Thanks.

Control Panel > Network Connections > Right click you Local area connection.
Highlight Internet Protocol TCP/IP > Click properties
The rest is quite obvious.

You want to set a 192.168.x.x IP with 255.255.255.0 subnet and 192.168.x.1 gateway (router IP).
DNS can be set as your router address, so 192.168.x.1

The above is for XP, but should be similar for Vista as well.

I have lots of different things,

Client for Microsoft Networks
QoS Packet Scheduler
File and Printer Sharing for Microsoft Networks
Internet Protocol Version 6 (TCP/IPv6)
Internet Protocol Version 4 (TCP/IPv4)
Link-Layer Topology Discovery Mapper I/O Driver
Link-Layer TopologY Discovery Responder

Which one is it? :S

V4

Why is there two different ones? Also my laptop that I'm on now runs vista and my desktop runs XP could that be a problem?

V6 is the replacement for v4 as it offers a larger address space.
The others you should never need to play around with, except file&print sharing.
The different OS's won't be the problem at all. Seems to be an issue with the DHCP lease time.

Hmm is there no way that I can adjust this then without having to change to static?

I have figured out that the error I was getting in the event viewer is just me rebooting the router, so what now? Thanks again.

Maybe you keep your computer on too long? I know when I leave my computer on for days at a time, it definitely makes it run slower, or freezes, or won't load pages at all... the computer needs to sleep just like you and me.

Just a thought, before you change all of your settings and everything...

Thanks, however I do not think this is the problem because I switch my computers and xbox off every night. All I would really like to know is if this could be my ISP, router or computers? Is there any way to check these different things?

Please anybody?

Your ISP should have diagnostic tools on their end for troubleshooting connections; I'd contact them for help in diagnosing the problem.

Since you asked, most likely causes of your problem in my opinion include your router's hardware, your router's firmware, the way you've set it up, performance of the cables and other stuff connecting your network together, the quality of your connection to your ISP, a malware infection, or the ISP itself. Or some combination of the above.

Here are some things you might check:

* Make sure you have the right firmware installed on your router; if it's not current with the latest version, download and install

* If your router's old, you might replace it but I'd do this after you've checked everything else

* Make sure your cables are in good shape, seated properly, not tangled in a bird's nest

* Contact your ISP and have them walk you through setup of your router. Make sure everything's set up correctly.

* If you're not running antivirus and antispyware tools, install & use the following free programs: AVG Free (http://free.avg.com/) (antivirus), Spybot Search & Destroy (http://www.safer-networking.org/en/download/) and Ad-Aware 2008 Free. (http://www.lavasoft.com/single/trialpay.php)

* Contact your ISP and work with them to analyze your line's performance. They should have tools to monitor traffic coming out of and going into your PC.

And if all else fails, you can pick up a new router cheaply at a site like TigerDirect.

That's the problem, every time I phone up Tiscali they do the same checks and nothing gets done.

Also my router has the latest firmware and I can't see how it is the router because it only seems to happen in the evening. Surely this is an ISP problem?

This is most definitely a problem with the router. If you have a Linksys router you should be able to go into the device manager and find it. Click on go to device website and make changes from there. If you aren't sure what you are doing either let me know and I can help you along or call the customer support. Linksys actually has terrific customer support but it may be a long call as they will have you try multiple hard and cold resets before doing anything else.

Aaron

It is a netgear router, but why do you think it is the router? Surely it would happen in the day and not just in the evening?

The reason I believe it is the router is because at night when volume on the ISP's server increases unless you have a static IP it can cause your IP to change which can, in turn, make your router do weird things. I have a ps3 and almost every time I log on to the internet through my ps3 it somehow takes the IP address from one of the computers. I found that the easiest way to fix this is simply to unplug the router and then unplug the modem. Plug the modem back in and turn it on let all the lights come on and then plug the router back in. It works for me every time.

Yer that's what I have to do every time. Switch the router off then back on agen and it works, but I don't want to keep doing this.

Ya it gets old but I have tried almost everything I can think of. Adjusting the settings on the router seems to help it happen less often but I have never gotten it fully cured.

Do need use avg as your virus protection. We have had nothing good happen with that program. It gave us false readings (said we had a virus when we really didnt) and gave us repeated pop ups... and as far as your problem with your router, I've got nooo idea!

do need use avg as your virus protection. we have had nothing good happen with that program. it gave us false readings (said we had a virus when we really didnt) and gave us repeated pop ups...and as far as ur problem with ur router, I've got nooo idea!

Many people use AVG successfully including IT professionals. AVG doesn't generate popups, if you're getting many of those you may have adware infecting your machine... you need tools like Ad-Aware and Spybot S&D to address adware. AVG is certainly a superior solution to Norton/Symantec in my experience. Since most AV programs use heuristics for identifying certain viruses, I believe most of them can be prone to the occasional false positive.

Yes I have always used AVG it is very good, however this still does not sort out my internet problem.

Since Tiscali has been unable to provide you with support to work through the problems, it seems to me you have three options:

1. If there's another ISP in your area, switch over to them
2. Buy another router and hope for the best
3. Find a tech expert locally who can come by your house and troubleshoot the problem for you

If it were me, I'd go for 3 - troubleshooting a problem like this through a forum is unlikely to get you very far. We have local folks in the phone directory here who help with tech problems like this, see if you can find someone like that in your area.

Well before switching ISP's I would try to trouble shoot with the tech support at Netgear. If they can solve your problem you don't need to buy a new router.

Once again it has happened. I phoned Tiscali all they say is plug your router into the master socket, during the problem of the internet freezing my downstream noise margin reached 10 digits and then it fluctuated. Once again after the reboot it works fine. What is going on!!

Check your cables and make sure they're not crossing or lying next to any power lines. If you're going through a phone socket, make sure everything on your phone sockets have ADSL filters between the wall and the device, and make sure your phone lines aren't crossing or lying next to any power lines. Minimize the length of the phone cable between the wall and the router; use a longer Ethernet cable between your PC and the router if needed.

I don't understand where you mean?

You've got a PC, a router, and a wall socket connected by cables. One possible cause of the symptoms you're seeing is interference (causing the noise). You can get this from power wires or other cables that cross or lie next to the cables that connect your PC to your router, and your router to the wall.

ADSL filters are little boxes that go into your phone outlets, and you plug your phone cables into them. You need one of these on every phone jack in your house that has a phone, FAX, or other piece of equipment on it. They run about 10USD/8EUR; my ISP provided me with two of them when I opened my account. You can get them at a phone/electronics store. They will reduce interference from devices on the phone line.

As I said before, if this is all too confusing for you, you may want to find someone locally who can help you troubleshoot the problem.

I bought a BRAND NEW computer and installed free version of AVG and got crazy pop ups and false readings. How could I get a virus the FIRST DAY I bought the computer? I had no internet connection yet @ all...

I bought a BRAND NEW computer and installed free version of AVG and got crazy pop ups and false readings. How could I get a virus the FIRST DAY I bought the computer? I had no internet connection yet @ all...

If by popups you mean diagnostics from AVG reporting potential problems, that might be the case. If on the other hand you mean popup ads unrelated to AVG functionality, then they're coming from some other software that got installed on your PC. And if you were seeing them in a browser, why were you running a browser if you weren't on the internet? I'm assuming you installed free AVG from a download... which means you were on the internet long enough to download AVG. It only takes a minute on the internet to get infected, and it wasn't visiting the AVG site that got you infected that first day: think back on everything else you did the first day you had your PC.

As I said before, all anti-malware programs (including AVG) can give false positives; none are 100% perfect, some are better than others. I just installed XP SP 3 on a machine and forgot to deactivate Spybot S&D; it reported strings of false positives during installation.

BTW, adware isn't strictly speaking a virus... that's why you typically run different programs to remove viruses and adware (though increasingly commercial packages are detecting both).

Sorry to be rude but this is my thread please don't post other problems. I just want to sort my problem out.

my friend had one of those memory stick things or something, and plugged it into my tower and put it AVG on my computer...

yes they were random pop ups... ya know, Free stuff or surveys or whatever..

and apologisenow- You use AVG so this could somewhat help you or others who view this thread... its all about personal experiences. And they aren't my "problems" anymore.

Sorry to be rude but this is my thread please dont post other problems. I just want to sort my problem out.

I suggested using AVG, the other user said there were problems with AVG and not to use it, so I believe the response was germane to the thread.

my friend had one of those memory stick things or something, and plugged it into my tower and put it AVG on my computer...

yes they were random pop ups...ya know, Free stuff or surveys or whatever..

What you will get occasionally from the free version of AVG is a pop-up advertising the paid version of AVG. That's it; AVG does not itself install malware or generate ads for things. If you got infected, it was from your friend's memory stick or from something he/she did while installing the program. Like any other external device, a USB stick can contain malware and can be the source of infections.

This is not to do with my problem. I use AVG always have done and it's fine, I want to know why this is happening to my internet and not peoples views on AVG.

The same thing is happening to me!