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fsmays15
May 30, 2003, 01:19 PM
Recently I have been getting disconnected from the internet (every 10-20 minutes) with the message "microsoft ie has encountered a problem and needs to close."
Appname: iexplore.exe modver: 6.0.2800.1170 appver: 6.0.2800.1106 offset: 000b4430 modname: mshtml.dll

Any idea how to fix the problem?

Thanks

heliotrope
Jun 19, 2003, 05:24 AM
Not sure what the error message means, but try this:

In IE, click on Tools > Internet Options...
Click on the Connections tab
Under your dialup settings click Settings...
Under Dialup settings, click Advanced
Un-check the box next to Disconnect if idle for XX minutes.

If the problem persists, you may need to repair IE, or do a reinstallation.

It's hard to tell you what you need without knowing your O/S (Operating System) and which version of IE you're using.

In the future, it would be helpful if you provided your particular PC information when posting a question. All PCs are NOT created alike, and neither are the fixes for them.

Thanks,

Rose http://www.emotipad.com/emoticons/Flowers.gif

coreybryant
Jun 19, 2003, 05:54 AM
Along with doing the above, - how often do you clear your cache, run a scandisk / defrag?

Corey