Hi,

Several days ago I had a plummer came to fix the water pressure regulator outside of my house that connects to the street main water supply, within minutes after he fixed it and left we had a water leak inside the house and flooded our wood floor, we called the plumber right away and he came back and checked and said the culprit was the drinking water filter we have under the kitchen busted but he denied that had anything to do with him changing the regulator. But the filter was working just fine before he came and the leak happened right after he fixed the regulator. My question is
1. Does he have to turn on a faucet inside the house after fixing a regulator, because he didn't even come into the house at all.
2. Do you think this was caused by him fixing the regulator or is it just my bad luck (a coincidence)?

Thank you very much.

Bill

Hey Bill,
Do you think this was caused by him fixing the regulator or is it just my bad luck (a coincidence)?
It could be a few things, coincidence, the pipe could have started to leak at the same time. However, I take a very dim view on "coincidences". If this was a compression fitting that opened up in the filter then I would suppect the plumber Had the PRV pressure set too high when he first installed it and the extra PSI blew the fitting apart. So that would put it back on the plumber.

Does he have to turn on a faucet inside the house after fixing a regulator, because he didn't even come into the house at all.
At the time of installation he should have set and checked the house pressure with a pressure gage. (the average house pressure's 45 PSI.)The very least he should have done is to come into your house and eyeballed the pressure coming out of your faucets. You should find out what the street pressure is, ( call the water department) and check the house pressure with a gage to check on his work. He sounds a little sloppy to me. Good luck, Tom

At the time of installation he should have set and checked the house pressure with a pressure gage. (the average house pressure's 45 PSI.)The very least he should have done is to come into your house and eyeballed the pressure coming out of your faucets. You should find out what the street pressure is, ( call the water department) and check the house pressure with a gage to check on his work. He sounds a little sloppy to me. Good luck, Tom

If he is a Plumber from the same school I am from, he could have calibrated the PRV from a gauge tap on the PRV or from a hose bibb or yard hydrant.

Hi,

Several days ago I had a plummer came to fix the water pressure regulator outside of my house that connects to the street main water supply, within minutes after he fixed it and left we had a water leak inside the house and flooded our wood floor, we called the plumber right away and he came back and checked and said the culprit was the drinking water filter we have under the kitchen busted but he denied that had anything to do with him changing the regulator. But the filter was working just fine before he came and the leak happened right after he fixed the regulator.


Bill

I'm confused here -- First you say he "came to fix the water pressure regulator", then you say 'he changed the regulator', and then you go on to say "he fixed the regulator".

Well, which is it -- Did he repair an existing regulator, or did he replace an existing regulator?

As for the filter:

Did the canister housing blow apart where it threads onto the inlet/outlet housing?

Did the housing crack?

Did a hose burst or blow out of its fitting?

How old was it?

Was it a filter for a counter mounted drinking water tap, a icemaker or a Insta-Hot?

You may need a gage like this one

http://www.watts.com/pdf/is-276h.pdf