I am trying to rebuild my Tablet PC and have connected an external CD writer to run the QuickRestore CDs. However, I cannot boot to the CD drive, as I receive the following error "Unable to detect ATAPI IDE CD ROM DRIVE. ATAPI IDE CD-ROM device driver not loaded." and the session leaves me at the command prompt.

The HP site advises that this error is caused by using a USB 1.0 device, use a USB 2.0 device. My external CD drive is a USB 2.0 device. Can anyone suggest how I can resolve this?

Hugh

Is there no internal CD? Are you sure the Drive is USB 2.0?

Scott,
As it's a tablet PC, there is no internal cd drive. The external drive I have, definitely has a USB2.0 interface; refer to this url for my drive (http://uk.lge.com/prodmodeldetail.do?actType=search&page=1&modelCategoryId=050204&categoryId=050204&parentId=0502&modelCodeDisplay=GSA2164D&model=NOTHING).

Have you looked around in the bios for something along the lines of "enable boot from usb" kind of thing?

Yup; three options in the BIOS. I have even disabled two, left the CD drive on. It boots intot he drive, runs the config.sys, autoexec.bat but cannot install the cd driver and therefore doesn't assign a drive letter when it runs the autoexec. Then leaves me at the command prompt.

What OS are you trying to install?

Its Windows XP Tablet Edition, from the supplied Compaq QuickRestore System Recovery CD