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ScottGem
Jan 19, 2006, 08:50 PM
Well we tried putting a read me first message on the forum and people are STILL posting questions there.

May I respectfully suggest that no one answer questions posted there. Just point the person to the correct subforum to post. If we answer questions we will continue to get people posting them.

I still think we should set the forum to not allow answers, just an automatic system welcome.

Scott<>

labman
Jan 19, 2006, 09:28 PM
Maybe the best thing would be for the mods to move the question to the appropriate forum and send a message explaining where it went. Don't thing we want to greet people with a lecture. On the other hand, we do want their questions to be seen by the best in the forum.

psi42
Jan 19, 2006, 09:36 PM
Well we tried putting a read me first message on the forum and people are STILL posting questions there.

I agree that this is a problem. I don't think we should answer questions that aren't posted in the right subforum. If people can't be bothered to read something that says "Read This First," I don't see why we should be bothered to answer their questions.

CaptainForest
Jan 19, 2006, 10:11 PM
I agree. This is a problem.

I think the best way is to simply not answer them in the forum or someone should post a response asking them to please repost their question in the right forum.

Or the mods could move the question to the right forum.

ScottGem
Jan 20, 2006, 05:38 AM
I'm all for giving people consideration. And I think the responses I've given to such posts have been more polite advice then lecture. But I also think people need to take some responsibility on their own. When a newbie first enters the site they see a list of categories. How hard is it to understand that there is a reason for all those categories? Isn't it simple common sense to figure out that you should post in a category that pertains to your question? And then to go further and use a subforum entitled Introductions compunded by not reading the ReadMeFirst announcement! In my opinion such people have forfeited some of the right to be treated politely. They made NO effort to try and understand how this site works. They made no effort to fit in so why should we make an extraordinary effort to be nice to them?

I'm not saying we should just leave their questions unacknowledged, but I strongly believe we should not answer their questions, just simply suggest that they repost in an appropriate place.

fredg
Jan 20, 2006, 06:12 AM
Hi,
Personally, I think it's rude to tell a person "You have posted in the wrong category", or something similar.
Everyone is not going to read all the rules listed on the Home page before posting a question! Some will, some won't.
If we are really here to help, then my own opinion is to answer the question, maybe making a polite note at the end that the next time, post a question like this in "xxxx category".

ScottGem
Jan 20, 2006, 06:42 AM
Personally I think its rude for a person to post a question in the wrong place! Yes I agree that some people aren't going to read the rules. But if they are going to be that rude, why should we be so polite in return?

This isn't rocket science. It doesn't take a heck of a lot of thought to figure out why all those categories exist. Someone who doesn't bother to figure that out is very likely being lazy. Again, forfeiting the right to consideration.

I'm not saying we should be calling them stupid or lazy in pointing out where they should post (that's why I used this forum for this thread). But I do think we shouldn't reward them for their laziness by answering the question. Especially since we might not have the expertise to answer. That's why they should post in an appropriate place to attract people best able to answer.

speedball1
Jan 20, 2006, 08:17 AM
Rude--no, correct--yes

RickJ
Jan 20, 2006, 01:36 PM
From the Mod/Admin perspective, it's best to ignore them, period. We'll see it within 24 hours and move it to the appropriate board.

Don't tell the user to post it in the right place - cause once it gets moved there, that post would look odd for any future users... know what I mean?

Just ignore 'em - we'll catch them with a few hours 99% of the time... and in a day at worst.

ScottGem
Jan 20, 2006, 02:23 PM
From the Mod/Admin perspective, it's best to ignore them, period. We'll see it within 24 hours and move it to the appropriate board.

Don't tell the user to post it in the right place - cause once it gets moved there, that post would look odd for any future users...know what I mean?

Just ignore 'em - we'll catch them with a few hours 99% of the time...and in a day at worst.

That's fine with me. They deserve to wait for not reading the rules. My only question is whether we should report the post or just assume someone will catch it.

Scott<>

nwsflash
Jan 20, 2006, 04:19 PM
Good point

nwsflash
Jan 20, 2006, 04:27 PM
Im very worried that people just don't seem to understand basic English = what do they think the word "Introductions" means? I agree that posting questions in this section other then hello, hi I'm new that kind of thing should just be blanked.

When people sign up to the forum they get mailed a welcome password and so on email that's auto sent -- could it not also have a useful info section added and mailed regards basics rules?? About posting and sections ! Just my 2c.

Chery
Jan 20, 2006, 04:38 PM
Agree along those lines, how about an intro box with the password email and have it sent back and entered in the into section, that should take care of it.

ScottGem
Jan 20, 2006, 07:19 PM
Im very worried that people just don't seem to understand basic English = what do they think the word "Introductions" means ?? I agree that posting questions in this section other then hello, hi im new that kind of thing should just be blanked.

When people sign upto the forum they get mailed a welcome password and so on email thats auto sent -- could it not also have a useful info section added and mailed regards basics rules ??? about posting and sections ! Just my 2c.

I've said this before, but many people are generally lazy. They are looking for instant gratification so they post the first place they see without thinking about it. Of course the word Introductions should give them a clue. It should at least make them stop and think about what might the purpose of the forum. But even beyond that, just seeing a whole list of categories should stimulate some thought that there is a purpose for them.

Adding instructions to the welcome message might help some, but most of these people are just against reading instructions. Even if you shove them in their faces. I think part of it is the bad rep manuals got in the early days of software. So people just think they won't help. But that's really not an excuse.

If people are so lazy and/or thoughtless to not try an understand how a site works before jumping in, then they forfeit a level of consideration In my opinion. Let the Mods move the post and let them wait for an answer.

Scott<>

CaptainForest
Jan 20, 2006, 08:16 PM
If people are so lazy and/or thoughtless to not try an understand how a site works before jumping in, then they forfeit a level of consideration IMHO. Let the Mods move the post and let them wait for an answer.


Scott,

What is In my opinion?

psi42
Jan 20, 2006, 09:08 PM
Scott,

what is IMHO?

In My Humble Opinion...

labman
Jan 20, 2006, 09:19 PM
So mods, as Scott asked, notify you or not?

Not reading and following directions is a huge problem. You have people petting service dogs that have a ''Do not pet'' sign in 2'' high letters on their jacket or harness. A bus driver once asked me why people shouldn't pet dogs when they are working. I told him ''I don't want some strange lady petting you, when you are working.''

CaptainForest
Jan 20, 2006, 09:58 PM
In My Humble Opinion...

Thank you psi42!

lilfyre
Jan 20, 2006, 10:11 PM
Did I do this right, you see with me, I read the instuctions, but half the time I don't understand them. Well hope it was right. (O:

https://www.askmehelpdesk.com/showthread.php?t=18340

CaptainForest
Jan 20, 2006, 10:15 PM
Did I do this right, you see with me, i read the instuctions, but half the time I dont understand them. well hope it was right. (O:

https://www.askmehelpdesk.com/showthread.php?t=18340


I think you did it right.

lilfyre
Jan 20, 2006, 10:16 PM
I think you did it right.

I hope so, I do not want to be the BUTT that does it wrong, I am trying to stay out of trouble.:p

ScottGem
Jan 21, 2006, 06:15 AM
Did I do this right, you see with me, i read the instuctions, but half the time I dont understand them. well hope it was right. (O:

https://www.askmehelpdesk.com/showthread.php?t=18340

You did nothing wrong. However, there was room for improvement. First, Rickj as representative for the Mods requested that we do nothing. He says one of them will catch the post within 24 hours and move it. We are waiting for clarification on whether to report it or not.

Second, I personally, would have given a fuller explanation of why it should be moved.

But the important thing is that you did answer the question in place, but suggested a better place to ask it.

bizygurl
Jan 23, 2006, 01:24 PM
I'm glad everyone is talking about this. I have been guilty of answering threads that are more introductions than actual forum questions and I never really thought about it before.
I guess I just wanted to make new members feel welcome personally but I do understand where everyone is coming from.

RickJ
Jan 24, 2006, 04:14 AM
Let me add to this: I missed the obvious.

You can also use the Report Inappropriate Post link and for comment, just type "wrong board" - and that would speed up it's being moved even more.

nwsflash
Jan 25, 2006, 11:51 AM
There are still lot's of people sending answers to posts that are posted in the incorrect area's ! Can we all please agree to report them and not post a reply -- >> here is one with a few replys https://www.askmehelpdesk.com/showthread.php?t=18761 :confused:

ScottGem
Jan 25, 2006, 12:36 PM
There are still lot's of people sending answers to posts that are posted in the incorrect area's ! Can we all please agree to report them and not post a reply -- >> here is one with a few replys https://www.askmehelpdesk.com/showthread.php?t=18761 What kills me is that they have gotta know there posting in the wrong area?? Our are they that dum :confused:

Remember, the Active Members forum is only open to members with 200 or more posts. So not all members might see this. If you see someone answering a misplaced post, you might PM them and politely let them know about this.

I did that with that particular note (PM'ed Mr Yet). The thread was moved, so I don't know whether the last 2 responses (Chuck and Lisa) were added after it was moved.

RickJ
Jan 25, 2006, 12:53 PM
Good Point. I've moved this to Member Discussions so all can see it.

Hey, maybe even change the title of this to "Why do people keep posting questions in Introductions?????" so it will stand out?

Hmmm. Lol, maybe I should move it right into the Introductions Board itself!

nwsflash
Jan 25, 2006, 03:10 PM
Good Point. I've moved this to Member Discussions so all can see it.

"Why do people keep posting questions in Introductions?????" so it will stand out?


lol, maybe I should move it right into the Introductions Board itself

Now Rickj that sounds like a good idear:D add it as a sticky to the Introductions bord, with this post what's everyone think?

nwsflash
Jan 25, 2006, 03:11 PM
Good point about the PM will give that a try. Cheers Scot

nwsflash
Jan 25, 2006, 03:12 PM
Introductions Board with a sticky what u think Rickj