Merlinda
Dec 19, 2007, 11:19 AM
About a month ago I made arrangements with my mortgage company on my payment which I have been trying to catch up and still behind. The Rep did a deferred payment. Prior to this arrangement, I received a statement for $1,077.00 due by 11/20/07 after the arrangement, I received a statement for $724.00. Yesterday I received a call from another Rep whom was on maternity leave during the arrangement and told me that the deferred payment should not have been allowed and was going to reverse it. I got so upset because she told me to start packing my bags because she was going to send someone to come pick up my mobile home. What should I do? I don't want to call because I don't want to get upset. I tried telling her that I had budgeted to send a money gram of the $724.00 this Friday (Dec. 21) but she said that was not acceptable that I had to do it yesterday. I am confused and don't know what to do. What should I do?