View Full Version : Itunes and iPod
beth911
Dec 16, 2007, 05:58 PM
I have about 1000 songs on my itunes but I can only get about 700 on my iPod. They were all on their before but then I downloaded a music video and it too won't go on the iPod. On itunes it has about 4 gb but only about 3gb is going on my iPod. I have a iPod classic 80 gb. How can I get all of those songs on their? A thing pops up when I sync it and it says that an unknown error has occurred (-69). I don't know what that means. Please help me asap. I spent the last 4 hours messing with it and it got me no wherwe
Chuckamuck
Jan 17, 2008, 11:19 PM
Have a look at this technical document first.
http://docs.info.apple.com/article.html?artnum=302684
My guess is there's something about the movie file you mention that's gumming up the works.
Hope that helps.
ipodaddict01
Apr 8, 2008, 01:39 PM
Try looking at the directional pamphlet. That might help. Or go to the add/remove hardware on your computer.
vingogly
Apr 9, 2008, 07:04 PM
Here's a description (http://support.apple.com/kb/HT1210) of what to do when you encounter error -69.
BTW, there is no add/remove hardware control panel on Mac OS X (it's not needed by the OS), so if you're using a Mac you won't be able to do that as suggested by ipodaddict01.