I run Windows XP. I have an HP 6L laser printer. It worked fine for me, and the other day I moved it physically. It worked for a few days after the move, then the bottom half of the letters of words printed wasn't matching the top half. Then it just came out in illegible symbols. Is this a virus? Did I damage something when moving it? Is it a driver problem?
I had the printer test its test page and it came out great, I had the driver print the test page, and it came out unreadable symbols, so I uninstalled the driver and got the newest fanciest driver from HP online. It didn't help, now it prints beautiful letters and numbers when I run the test page (through the CU) or when I try to print my word documents. It is an endless string of numbers and letters, and I have to unplug it, cancel print jobs, take out the pper (boy have I wasted a ton!)
Could it be my printer cable? I have virus protection, so I would hope something hadn't gotten through, but I have scanned the computer a few times and never found anything. Help!! :eek:

It doesn't sound like a virus, but maybe messed up printing settings on the document you are printing? Try using another word program to see if that helps. It's not fun dealing with printers, I know.. I hate when mine does dumb stuff. =P

Hi,

No the printer is working fine. It is proabaly a setting inside of Word that is mucking everything up. I can do some quick testing tomorrow but I pretty sure that's where your villain is.

Okay. There are two possible causes.

1) Someone was playing with the printer and managed to get it into "Hex trace mode".

Word was lefdt in "Symbol" Mode/ To change that, start Word and look under the tools menu. Find Symbols and unclick it..