My bank recently levied my account for over 3000.00. Because I go online almost
Everyday I saw the levy right about the time it posted. I called my bank who gave me
The name of the court levy departments call guy. I called him as the bank told me they
Could do nothing because the money was already gone. I called the levy department and was told that my husbands and mine SS numbers were not it the system
And that the court levy dept had no idea why the bank levied our account. To make a long
Story short it took me all day to get the bank to put my money back. They lied to me
And told me that they had a three point match but they did not. It was not until I
Threatened to bring in the USPS for mail fraud that they admitted their misstake.
My bank told me that this other person who had a court levy was using my address as
Well as sharing the same name and birthdate. However she was not using my address.
It was a lie to cover their misstake. So my question is this should not the bank have to pay for my day and my husbands time off work for going to the main branch and trying to get our money back? We wrote them a letter asking for restitution but they refused.
Can I report them to someone? Who regulates these people?
Thank you
Teresa

Hello M

Slow down and tell us what happened. I am a little confused. What does mail fraud have to do with it? Or maybe I am not understanding what you are trying to say Please explain what happened so may be we can advise you

I too wonder what mail froud has to do with it. But, if the bank refuses restitution and you can prove that there was not enough matching info for the creditor and the bank to accept the levy as belonging to you, then you have grounds for a suit. You can bring suit in small claims court against the creditor and the bank. You will need to quantify your losses. And then you will still have to collect when you win.

I know what it is like to have a bank "freeze" your account by mistake it happened to me
And the creditor and the bank had to pay the consequences for the mistake that was made I can tell you for experience that the bank will be more than happy to straighten this out
When they realize it is THEIR fault