The six most important words: "I admit I made a mistake."
The five most important words: "You did a good job."
The four most important words: "What is your opinion."
The three most important words: "If you please."
The two most important words: "Thank you,"
The one most important word: "We"
The least most important word: "I"
Steven Bonacorsi, Lean Six Sigma Master Black belt

Interesting, but what is the question?

Is there a question here?