Dear Sir or Madam,

Thank you for allowing me into this valuable portal of knowledge.

My question is:

How do Semi-Structured Knowledge Systems actually take unstructured data such as memos, letters, e-mails, etc. and convert them into knowledge systems that make for easy retrieval at later times?

Thank you,

Lloyd H. Muller

This is a good question!
Et strukturert kunnskapsystem baserer seg på historiske hendelser og fakta. Etablerte prosedyrer for behandling av problem. Konkrete løsning.
Et semi-strukturert kunnskapssystem baserer seg på retningslinjer, men gir rom for improvisasjon og skjønn. Ofte kommunisert arbeidskollegaer imellom via f.eks. Mail, sms, notater, osv.

Forresten! GO BU111! :D

Without knowing hands-on experince as I've never coding one of these myself, but from a general point of view here is how I would create one if I was coding it myself.

1. Take message, email, memo etc
2. Scan body of message, ignore title etc
3. Picking out certain keywords pre-defined for certain topics/categories.
4. File the text into a database to be recalled based on the keywords asked